Tidio is an AI-powered live chat and chatbot platform designed to help small businesses communicate with customers, automate support, and increase conversions. Whether you’re new to AI or just looking for a simple way to improve customer service, Tidio makes it easy to get started.

Tidio Features

Live Chat Widget

Easily add a chat widget to your website
Communicate with visitors in real-time

AI Chatbots

Automate common questions and conversations
Reduce manual support tasks

AI Chatbot Add-Ons: Lyro

Lyro works with Tidio to enhance AI conversations or add extra automation capabilities.
With Lyro, you can expand your chatbot’s AI conversation capacity and improve customer response quality.
AI Customer Service Agent with proven ability to resolve 67% of customer conversations independently while maintaining zero hallucination rate. Lyro AI Agent
Create conversational replies in your tone of voice
Follow custom guidance and escalation rules
Access third party tools to act on customer needs
Natively speak in 45+ languages
Learn from mistakes and self-improve
Provide omnichannel customer service